WhitestoneTEC's™ Rebates and Returns Manager delivers new levels of automation and enhancements to your customer service process and significantly increases retailer loyalty.
Our powerful (and easy to use) Rebates and Returns Manager provides you with the ability to immediately deliver time-sensitive and precise information regarding price protection alerts, rebate programs and other special promotions to your retailers automatically while giving them the ability to respond quickly and easily with online requests that can be tracked throughout the entire process.
Your retailers can now effortlessly process rebate claim and price protections, as well as submit return authorizations and damage allowances with ease.
The Rebate and Returns admin dashboard gives you the ability to enter program rules immediately with the ability of specifying effective date, end and request cut-off dates as well as specific qualifying and authorization rules.
Features
- Easily define precise rules for all new programs as well as specific retailers who may participate
- New program notifications are automatically sent to your specified list of retailers only
- Automatic reconciliation between requests and corresponding orders eliminates duplicate or false transactions
- Tie in rebates to specific SKU's to determine actual COGS
- Easily submit requests for cash allowances, rebates, returns
- Easy-to-use admin dashboard and user interface
- Easily integrates with your existing systems
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